Who am I?
A highly experienced sales, marketing and communications specialist with over 10 years in the travel industry, having been a founding member of the TripAdvisor European office. My unique insight into the importance of online-reputation through working globally with hotels, travel agents and tourism boards has led me to being invited to be a keynote speaker at some of the world's largest travel conferences from WTM to ITB; ATM to INDABA. I have helped train key clients of tourism boards such as South African Tourism, Tourism Victoria and Visit London in the importance of correctly managing their online reputation. My previous work within women's press on titles such as Cosmopolitan, Hello! Magazine and Handbag.com has given me a lifelong passion for marketing, branding and communication.
With strong leadership, education and communication skills I will lead your team through the minefield of social media and online reputation, giving you the freedom and confidence to apply these new learnings in your day to day business.
Victoria Pearce Consulting was created from the belief that every traveller deserves the best experience possible from the tourism and hospitality industry and that through listening to feedback and learning how to respond responsibly, service can be improved leading to the dual dream of customer satisfaction and increased revenue.